The Referral Challenge: Why Wound Care Can’t Wait
Hospital discharge marks a pivotal point in a patient’s recovery, especially for those dealing with complex wounds. Delays in treatment can lead to complications, readmissions, and increased healthcare costs, not to mention physical and emotional distress for patients and caregivers.
Yet coordinating wound care across providers, payers, and family members is often time-consuming and fragmented. Discharge planners and Wound Ostomy Continence Nurses (WOCNs) need a reliable partner to simplify that transition.
That’s where Rotech WoundCare Complete™ comes in.
At a Glance: What Makes Rotech WoundCare Complete™ Different
Rotech WoundCare Complete™ is a full‑spectrum wound care solution built for post‑acute transitions. From state‑of‑the‑art Negative Pressure Wound Therapy (NPWT) to comprehensive dressing inventories and fast delivery, our streamlined wound care program bridges the gap between hospital and home, helping patients heal faster while simplifying the referral process for you.
| Feature | Benefit |
|---|---|
| Negative Pressure Wound Therapy (NPWT) | Speeds healing, reduces complications, and promotes comfort. |
| Extensive Dressing and Supply Inventory | Access to leading brands and advanced wound care supplies. |
| Fast, Easy Referral Process | Dedicated coordination team to reduce your workload. |
| Insurance and Medicare Coordination | We handle the paperwork to simplify patient access. |
| Patient and Caregiver Support | Education, setup, troubleshooting, so your patient isn’t left guessing. |
| Nationwide Reach, Local Feel | Over 300 locations delivering local service with national scale. |
By choosing Rotech as your wound care partner, you’re choosing a provider that sees the patient’s home as the next vital step in care, not an afterthought.
Why Post-Acute Wound Care Is a Priority
Chronic wounds impact an estimated 6.5 million patients in the U.S., many of whom are older adults or individuals with multiple comorbidities.1 Delays in treatment can lead to:
- Increased risk of infection
- Extended hospital stays or readmissions
- Higher overall healthcare costs
In fact, in one cohort, wound complications accounted for 26.5% of 30-day readmissions.7 The Centers for Medicare & Medicaid Services (CMS) also estimates that wound-related costs range from $28.1 to $96.8 billion annually,2 making timely, effective post-discharge wound care a national priority.
Did You Know?
NPWT has been shown to reduce time to wound closure by up to 4 weeks compared to conventional dressings, with fewer complications and lower long-term costs.10
Let Rotech help you deliver that kind of outcome.
What Is Negative Pressure Wound Therapy (NPWT)?
NPWT is a clinically proven therapy that uses controlled suction to promote faster wound healing by:
- Drawing out excess fluid and exudate
- Improving blood flow to the wound bed
- Promoting granulation tissue formation
- Reducing frequency of dressing changes
Wound Types That Benefit Most:
- Chronic non-healing wounds (e.g., diabetic foot ulcers, venous ulcers)
- Burns and graft donor sites
- Wounds with high drainage or infection risk
- Post-surgical or trauma wounds
Backed by Evidence:
- NPWT accelerates healing time by up to 50% compared to standard care in certain wounds.3
- NPWT reduced outpatient treatment time by ~16 days in patients with complex diabetic wounds.8
- A systematic review found that NPWT led to 56% closure rates vs. 39% with standard dressings (p = 0.04).3
- It has also been shown to reduce surgical site infection rates and hospital readmissions in patients with comorbidities.5
- Clinical trials show NPWT improves comfort, quality of life, and long-term outcomes.6
- After 43 days of NPWT, 90% of ulcers healed vs. 48% with standard therapy.4
Seamless Discharge-to-Home Coordination
Our referral process is simple, fast, and fully supported by our intake specialists and wound care experts. Rotech collaborates with discharge planners, WOCNs, and physicians to ensure:
- Same-day referral processing
- Rapid equipment and supply delivery
- One-call setup for NPWT and dressing needs
- Insurance authorization support and follow-through
What This Means for You
- Less time chasing vendors
- More confidence in continuity of care
- Happier patients and fewer follow-up calls
Equipment, Supplies, and Support — All in One Place
Rotech carries a full line of NPWT devices, including Genadyne XLR8+ and Smith+Nephew RENASYS GO, as well as a comprehensive inventory of advanced dressings:
- Hydrogels, alginates, foam, and hydrocolloids
- Gelling fibers and super-absorbent dressings
- Adhesive-free solutions like HidraWear™ for Hidradenitis Suppurativa
- Traditional supplies: gauze, tape, wraps, cleansing agents
We ensure fast, reliable delivery to the patient’s home, often within 24–48 hours of referral.
Medicare, Medicaid, and Insurance Coordination
We know that coverage questions can delay healing. Rotech verifies benefits and handles the paperwork for:
- Medicare Part B wound care coverage (with physician prescription)
- Medicare Advantage Plans
- Private insurance and Medicaid
- Supplies billed directly to payers
This reduces patient out-of-pocket costs and eliminates stress for your staff.
Quick Facts: Why Rotech for Wound Care?
- Same-Day Intake Processing & Delivery
- Live Patient Education & Support
- Full Clinical & Technical Support
- NPWT Pump Resupply & Pickup Coordination
- Provider & Patient Educational Resources Available
Empowering Patients and Caregivers
Healing at home can be overwhelming, especially for patients with complex dressings or unfamiliar equipment.
That’s why Rotech offers:
- Easy-to-follow setup guides and video instructions
- Live support from our wound care specialists
- Caregiver coaching to support at-home dressing changes
- Simple resupply and pickup options online or by phone
We’re not just delivering supplies — we’re delivering peace of mind.
HidraWear for HS Patients
Rotech is a proud supplier of HidraWear™, the award-winning dressing system designed for people with Hidradenitis Suppurativa (HS):
- Adhesive-free and frictionless for sensitive areas
- Easy to wear, change, and remove
- Increases independence and comfort
Why It Matters: Outcomes, Efficiency, and Trust
Wound care delays don’t just affect healing; they affect readmission rates, satisfaction scores, and costs:
- Faster NPWT implementation leads to fewer infections and shorter healing time9
- Value-based care models penalize readmissions — making seamless transitions essential
Rotech’s program helps referral sources close those gaps, reduce phone tag, and improve both patient and organizational outcomes.
Let’s Simplify Your Wound Care Referrals
Your patients deserve to heal at home with comfort and confidence. You deserve a partner who makes wound care less complicated.
With Rotech WoundCare Complete™, you get just that.
One Call. One Partner. One Complete Program.
- Call your local Rotech office
- Submit a referral online
- Let us handle the coordination
Wound Care FAQ
Q: What type of wounds qualify for NPWT at home?
A: Chronic non-healing ulcers, burns, post-op wounds, donor sites, and wounds with excess drainage or infection risk.
Q: How quickly can Rotech deliver wound‑care equipment after discharge?
A: Rotech specializes in fast intake and delivery. Referral today can trigger same‑day or next‑day delivery depending on patient location and supplies needed.
Q: Are advanced wound‑care supplies covered by Medicare or insurance?
A: Yes, when medically necessary and prescribed. Rotech handles verification and billing.
Q: Can Rotech support both NPWT and advanced dressings for the same patient?
A: Absolutely. Rotech WoundCare Complete™ bundles everything into a streamlined, single-referral process.
References
1 Sen, C. K., Gordillo, G. M., Roy, S., Kirsner, R., Lambert, L., Hunt, T. K., Gottrup, F., Gurtner, G. C., & Longaker, M. T. (2009). Human skin wounds: a major and snowballing threat to public health and the economy. Wound Repair and Regeneration: Official Publication of the Wound Healing Society and the European Tissue Repair Society, 17(6), 763–771. https://doi.org/10.1111/j.1524-475X.2009.00543.x
2 Sen, C. K. (2019). Human Wounds and Its Burden: An Updated Compendium of Estimates. Advances in Wound Care, 8(2), 39–48. https://doi.org/10.1089/wound.2019.0946
3 Armstrong, D. G., & Lavery, L. A. (2005). Negative pressure wound therapy after partial diabetic foot amputation: a multicentre, randomised controlled trial. The Lancet, 366(9498), 1704–1710. https://doi.org/10.1016/s0140-6736(05)67695-7
4 Normandin, S., Safran, T., Winocour, S., Chu, C. K., Vorstenbosch, J., Murphy, A. M., & Davison, P. G. (2021). Negative Pressure Wound Therapy: Mechanism of Action and Clinical Applications. Seminars in Plastic Surgery, 35(03), 164–170. https://doi.org/10.1055/s-0041-1731792
5 Bastawisy, K. A., Hassan, B. D., Loon, M. M., Rodrigo, S., & Ali, M. (2025). Negative Pressure Wound Therapy in the Prevention of Surgical Site Infections Following Abdominal Surgery: A Systematic Review. Cureus, 17(4). https://doi.org/10.7759/cureus.82237
6 Othman, D. (2012). Negative Pressure Wound Therapy Literature Review of Efficacy, Cost Effectiveness, and Impact on Patients’ Quality of Life in Chronic Wound Management and Its Implementation in the United Kingdom. Plastic Surgery International, 2012, 1–6. https://doi.org/10.1155/2012/374398
7 Goel, A. N., Raghavan, G., St John, M. A., & Long, J. L. (2019). Risk Factors, Causes, and Costs of Hospital Readmission After Head and Neck Cancer Surgery Reconstruction. JAMA Facial Plastic Surgery, 21(2), 137–145. https://doi.org/10.1001/jamafacial.2018.1197
8 Seidel, D., Lefering, R., Storck, M., Lawall, H., Wozniak, G., Mauckner, P., Hochlenert, D., Wetzel-Roth, W., Sondern, K., Hahn, M., Rothenaicher, G., Krönert, T., & Zink, K. (2022). NPWT resource use compared with standard moist wound care in diabetic foot wounds: DiaFu randomized clinical trial results. Journal of Foot and Ankle Research, 15(1). https://doi.org/10.1186/s13047-022-00569-w
9 Erzsébet Szabóné Révész, Áron Altorjay, Valéria Montskó, & László Hangody. (2022). Effectiveness of negative pressure wound therapy: Minimum five-year follow-up and review of the literature. Joint Diseases and Related Surgery, 33(1), 51–56. https://doi.org/10.52312/jdrs.2022.547
10 Blume, P. A., Walters, J., Payne, W., Ayala, J., & Lantis, J. (2008). Comparison of Negative Pressure Wound Therapy Using Vacuum-Assisted Closure With Advanced Moist Wound Therapy in the Treatment of Diabetic Foot Ulcers: A multicenter randomized controlled trial. Diabetes Care, 31(4), 631–636. https://doi.org/10.2337/dc07-2196
