Contact Us

Contact Us

Contact Us

If you have a question about your CPAP supplies, please contact Sleep Central at 800-288-1853 from 9 a.m. – 6 p.m. EST, M-F

Sleep Central associates are available via online chat from 9 a.m. – 6 p.m. EST, M-F

You can also email our friendly associates at, or use the contact form below. We do our best to respond within two business days.

For returns, please email

Existing patients with a statement can call our Patient Account Department at 877-389-1532 from 8 a.m. – 7 p.m. EST M-F.

Billing is also available to answer questions via online chat.

We can answer questions and accept personal or business checks and credit cards over the phone.


For assistance with the Rotech My Patient Portal, including registration issues, please call 855-406-6375 or email


Need support after hours? Call your location, where support is available 24 hours a day. Listen to the recorded message, then stay on the line to be connected to our After Hours team. Find your location here.

If you have any questions or concerns about our accreditation process through The Joint Commission, patient care or the safety in our organization you are encouraged to contact our corporate office at 407-822-4600.

While we strive to always ‘get it right the first time,’ we recognize that occasionally we fall short. When we don’t meet your expectations, we don’t meet our goal of providing outstanding customer service. If you have a problem, a complaint, or we have not met your expectations, please contact us at 866-882-4675. We will address your concerns promptly and professionally.

Contact Us

Still have questions? We’re happy to help. 

EMAIL PRIVACY WARNING: Communications via email over the internet in general, and via unencrypted email in particular, are not secure and there is a possibility that information included in an email can be misdirected or intercepted and read by other parties besides the person to whom it is addressed. You should not use email for emergencies or other time-sensitive matters. By submitting information through our contact form, you are consenting to receive communication from Rotech Healthcare Inc. (or any of its subsidiaries) via unencrypted email.