Patients
Patients
At Rotech, we believe respiratory and medical equipment should improve your life, not limit it.
We believe in empowering you to manage your health and treatment at home.
We believe in getting it right the first time, and making sure our patients receive quality, convenient care and outstanding customer service.
Our comprehensive selection of home medical equipment and services means you can rest assured that we’re ready to meet your needs, even as they change. We want to make sure you have the knowledge and confidence to use and maintain your equipment. Our well-trained team is always ready to answer questions and will make sure you feel comfortable and capable.
Here, you can find information regarding insurance and online payment, as well as educational materials and tools. You can also find additional resources, like instructional videos for learning more about your home respiratory treatment and our blog for all the latest news about sleep, respiratory health, and Rotech!
Patient Information Booklet
The Patient Information Booklet contains important information about our partnership with you regarding your home medical equipment needs. It is an important reference tool to answer many of your questions about many things, including: our company, our services, financial, billing and payment policies, your rights and responsibilities, emergency preparedness, complaint resolution, programs and policies, privacy of information and the terms of agreement.
Home Medical Equipment Booklet
The Home Medical Equipment Booklet contains important information about the home medical equipment you receive. You should thoroughly read the applicable instructions for any product being delivered or shipped to you. The information includes an overview, operating instructions, safety and cleaning instructions. You should contact your hometown location with any additional questions about the proper use of your equipment.
Insurance
Rotech participates with most insurance companies and the majority of large nationwide plans to provide our services to thousands of patients nationwide.
We maintain close relationships with physicians and insurance providers to serve as an ongoing source of information for each patient and help you follow your prescribed treatment plan. To inquire about the insurance we accept, please contact your closest Rotech location.