SleepWELL™ Program - Sleep Apnea Management

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Rotech Healthcare specializes in providing the highest quality CPAP equipment and supplies used to treat sleep apnea across the United States.  Our SleepWELL™ Program is designed to give patients the extra resources needed to successfully manage their sleep apnea diagnosis and treatment.  

Through our support center, a staff of specially-trained Patient Care Coordinators provides patients with direct customer support 24/7, to ensure that patients receive the ongoing support needed for treatment success.  Rotech Patient Care Coordinators contact patients periodically to address any questions about treatment; to replenish home respiratory equipment and supplies such as masks, filters and tubing and to monitor customer satisfaction.  

SleepWELL™ services include:

Patient Screening - Questionnaires for all new patients to screen for potential sleep apnea

Diagnostic Coordination - Physician orders for overnight oximetry and sleep testing when permitted by an insurance carrier

CPAP & BiLevel Therapy - State-of-the-art technology, patient interfaces and equipment set up by trained healthcare professionals

Compliance Monitoring - Patient contact and focus early in CPAP therapy using wireless modems for real-time compliance measurement

Positive Outcomes - Compliance review and ongoing communication with patients help them reach compliance with insurance use guidelines prior to day 90

Ongoing Care & Supply Replenishment - Periodic patient follow-up for continued patient compliance and promotion of infection control

Clinical Support & After Hours Call Center - Trained professionals available 24/7 for questions and troubleshooting

To learn how SleepWELL™ can help improve your patient’s care, contact us today.



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