Your Care, Your Way
Rotech's All-New Patient Portal
Manage your home health care anytime, anywhere. Order supplies, track shipments, message our team, and more — all from one secure place.
Secure and HIPAA-compliant
Available 24 hours a day, 7 days a week
No hold times, no phone calls needed
Included with your Rotech service
Everything you need, in one place.
The new Rotech Patient Portal puts you in control of your home health care, without a phone call or wait time.
Order supplies and request refills
Reorder your home health supplies or request a maintenance visit — no hold music required.
Track orders and shipping updates
See exactly where your order is and get real-time shipping updates from the moment it ships.
Sign documents online
Review and sign required documents online — fast, paperless, and secure.
Message our team securely
Send and receive HIPAA-compliant messages directly with your Rotech team.
Update your information
Keep your contact details and insurance information current, anytime it changes.
Review your order history
Access a record of your past orders for easy reference and reordering.
Ready to get started?
Create your free account today and take control of your home health care — on your schedule.
Already have an account? Sign in here.
frequently asked questions
Yes. The Rotech Patient Portal is an entirely new system. Even if you had a portal account in the past, you will need to register for a new account at patientportal.rotech.com.
Use the email address we currently have on file for you. If you are unsure which email that is, or need to update it, please contact your Rotech location or chat with us online and we’ll be happy to help.
Yes. The Rotech Patient Portal is fully HIPAA-compliant. Your personal health information is protected with industry-standard encryption and security practices.
With the new portal, you can:
- Order supplies and request maintenance or refills online
- Track orders in progress and get shipping updates
- Review your order history
- Sign documents online
- Update your contact and insurance information
- View up-to-date billing information
- Send secure messages and chat directly with our team
And we’re just getting started — new features, educational resources, and improved experiences are on the way!
Our team is here for you! If you run into issues, please email patientportalsupport@rotech.com.