Who We Are
Rotech is a national leader in providing respiratory and sleep apnea treatment as well as home medical equipment. Each and every day, thousands of employees in the Rotech family of hometown companies contribute to delivering outstanding customer service and the very best in quality patient care through hundreds of locations nationwide.
Our team is a dynamic group of top-quality healthcare professionals – including respiratory clinicians, customer service representatives, Medicare and insurance experts, patient service technicians, and many others – who are dedicated to more than simply providing home medical products. Together, we are all committed to you, your family and your physician in achieving a common goal – helping you lead a more comfortable and productive life, every day.
Rotech is committed to providing our special brand of industry-leading service to our patients and customers by consistently delivering on our mission to: “Get it Right the First Time.” Our core fundamentals are designed to help us uphold the highest standards among every member of the Rotech family:
- We are a team and operate as a team every day in every location
- We are an organization devoted to clinical and service excellence
- Our patients and referral sources are our ultimate priority
Our Corporate Officer
Timothy C. Pigg (President and Chief Executive Officer)
Mr. Pigg attended the Medical University of South Carolina where he received his BS Degree in Pharmacy in 1978 before completing his residency in Hospital Administration and Clinical Pharmacy in 1979. After many years in the home healthcare industry, he joined Rotech when he sold his DME/HME business to the Company in 1996.
Over the next 18 years, Mr. Pigg served Rotech in several management positions, including Division Vice President, and Chief Operating Officer. He was formally appointed as President and Chief Executive Officer in January 2014.
The Better Business Bureau (BBB) accreditation program is based on a high set of standards with a focus on trust between buyers and sellers. A primary, unbiased source for advancing best practices within a marketplace, the BBB is the leader in advancing an ethical marketplace through integrity and performance. Rotech Healthcare Inc. is honored to be recognized by the Better Business Bureau as a company committed to delivering superior results, treating the consumer with respect and resolving consumer concerns in accordance to BBB standards.
The Joint Commission is an independent, not-for-profit organization that accredits and certifies health care organizations and programs throughout the United States. Joint Commission accreditation is recognized nationwide as a symbol of the quality and reflects an organization’s commitment to providing safe and effective care of the highest quality and value. Rotech has chosen to be accredited by the Joint Commission since 2000 due to our joint mission and vision to not only provide the highest quality patient care at the best value, but to continuously improve health care for all patients.