In the News
 

In the News

In the News

Stay informed with the latest news and updates on what’s happening at Rotech Healthcare as we continue to grow and expand our exemplary home healthcare services nationwide.

 

 

Payments

Online Payments

We are pleased to offer a simple, convenient and secure way to pay your bill online at Rotech.com!

  • Submit your payment online with Credit, Debit, eCheck, HSA, FSA or HRA Healthcare account.
  • All major networks are accepted for payment, including Visa, MasterCard, American Express and Discover.
  • You can even GO GREEN by receiving eStatements instead of paper.
  • Your credit card information can be securely saved for future payments.

Paying your bill is easier and more secure than ever. Just click here https://pay.instamed.com/ROTECH.

 

Call

If you are a Rotech patient and have received a patient statement, you can call our Patient Accounts Department to make a payment, discuss payment arrangements or to answer questions about an account balance by calling 877-389-1532. Hours of operation are Monday - Friday 8am - 7pm EST.

 

Checks by Phone

If you chose not to use our online product, Rotech can accept payments with a personal or business check over the telephone. Call our Patient Account Department at 877-389-1532 and select option 1 to speak with an account representative. Please have your checking or savings account information (routing and account number) available.

 

Credit Card Payment

If you chose not to use our online product, Rotech can take a credit card payment for individual balances or can set up recurring payments for on-going rental balances. Call our Patient Account Department at 877-389-1532 and select option 1 to speak with an account representative. Please have your patient statement and credit card information available.

 

 

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Home Oxygen Therapy

Home Oxygen Therapy

home oxygen therapy

Oxygen is vital to help our bodies properly function and stay physically active; you can think of it as the gas that fuels your vehicle and keeps it running as it should.  The air we inhale travels to the respiratory system’s main hub of organs and tissues, energizing the airways and lungs to help us properly breathe.

The airways serve as passageways for oxygen-rich air to enter the lungs and an exit for carbon dioxide while the oxygen is absorbed into the bloodstream as it makes its way to the heart.  For some individuals, however, certain chronic conditions and illnesses restrict these pathways and prevent them from getting ample amounts of oxygen into the blood.

To increase the amount of oxygen in the blood stream and improve the overall quality of function for the lungs, supplemental oxygen therapy is prescribed to give patients the extra boost they need to breathe better and enjoy a better quality of life.

 

Rotech’s Oxygen Services

At Rotech, we believe that your life should be improved by your prescribed equipment – not limited by it.  For this reason, we provide a full line of oxygen equipment, including:

  • Oxygen Concentrators - a device used in your home which provides oxygen at higher concentrations than room air
  • Portable Oxygen Systems - for convenient use when you are on the move!

Our trained and experienced Patient Service Technicians make sure you are properly educated on your oxygen equipment from safe set-up to effective operation in the comfort of your home.  With hundreds of locations throughout the country, we are able to service a wide-range of patients and will work with medical providers to accommodate your home oxygen needs.

 

Contact your nearest Rotech location to get your oxygen order started.

Looking for Home Oxygen Therapy patient education materials? Find them here.  

About Oxygen Therapy – To increase the amount of oxygen received and improve the overall quality of lung function, supplemental oxygen therapy is prescribed to those who aren’t getting sufficient amounts of oxygen on their own.

Home Oxygen Management – Using an oxygen concentrator, a device that provides oxygen at substantially higher concentrations than available in room air, our home oxygen therapy improves a patient’s oxygen levels, making it easier for them to breathe.

Rotech’s Oxygen Products & Services – Rotech offers a full line of oxygen equipment for home and travel use including concentrators and portable cylinders.

 

 

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Nebulizers

Nebulizer Therapy

nebulizer compressor

If you have limitations with your breathing, such as Chronic Obstructive Pulmonary Disease (COPD), bronchitis, pneumonia, or asthma, and are dependent on aerosol medications to give you relief, you should have comfort in knowing it’s available when you need it.  Sometimes traditional inhalers may not be enough, and your physician may prescribe a nebulizer for treatment of your breathing difficulties.

A nebulizer is a device which takes a small amount of liquid medication and turns it into a mist that can be inhaled (a successful method that has been used as a frontline treatment of respiratory disease for many years).

 

Rotech’s Nebulizer Management Program

Nebulizers can accommodate both active and non-active lifestyles.  Using a mouthpiece or a mask, nebulizers can provide immediate relief and can be used for routine maintenance of breathing difficulties.  For patients who have difficulty using inhalers, nebulizers are easy to use - and since the mist sends the medication directly to the lungs, you get the full dose where it is needed the most.

Learn more about  nebulizer supplies and equipment by contacting your nearest Rotech location started.

Looking for patient education resources on Nebulizers? Find them here.

About Nebulizer Therapy – Nebulizers can accommodate both active and non-active lifestyles. Using a mouthpiece or a mask, they can deliver immediate relief and be used for routine maintenance of breathing difficulties.

Nebulizer Management – If you have limitations with your breathing, and are dependent on aerosol medications to give you relief, sometimes traditional inhalers may not be enough. Your physician may prescribe a nebulizer for treatment of your breathing difficulties.

Rotech’s Nebulizer Products & Services – For patients who have difficulty using inhalers, nebulizers are easy to use - and since they deliver medication directly to the lungs, you get the full dose where it is needed the most.

 

 

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Supply Management & Replacement

Importance of Regularly Cleaning & Replacing CPAP Supplies

cpap resupplies

To stay healthy and get the most effective treatment, it is very important to properly maintain and replace your equipment on a regular basis.  Normal usage of your CPAP device will naturally result in a limited equipment lifespan due to the breakdown of certain standard materials in supplies, such as masks, headgear and hoses.  Your CPAP supplies should be replaced on a regular basis to ensure you are getting the maximum benefits from your therapy – and to reduce the risk of problems such as equipment failure, skin irritation, and even infection!

Routine and proper cleaning of your CPAP supplies is also essential for every SleepWELL™ sleep apnea patient.  Even with routine cleaning, normal usage results in a type of breakdown within the supplies that can lead to an increased risk of infection.  Germ growth is common in the tubing and mask portion of your CPAP device and only proper cleaning, drying and regular replacement can help keep the device and all accessories unsoiled, effective and harm-free.

 

Replacing Your CPAP Supplies Has Never Been Easier!

Verifying Supply Replacement Coverage

Medicare and most insurance plans cover regular replacement of your CPAP supplies, and Rotech makes it easy for you to get your new supplies when you need them. 

Not sure when you might need new supplies? Click here for a convenient supply replacement schedule.

We Can Contact You - We will work with your insurance plan’s rules and contact you when it’s time to replace your supplies. Rotech’s automated phone system will ask you questions and validate that you are ready for the supplies before shipping them to your home.  Some insurance plans require us to contact you every 90 days to assess the supplies you have on hand. 

You Can Contact Us – Not everyone likes getting calls at home.  For your convenience, you can also order your supplies online at Rotech.com or call one of our helpful Sleep Central Representatives at (800) 288-1853.

You Can Be a SleepWELL™ VIP – The most convenient option of them all!  If your insurance plan allows for automatic supply replacement, you can opt into the SleepWELL™ VIP Supply Replacement Program.  Enrolling is easy – just contact your local Rotech company!

As a member of our SleepWELL™ VIP Program, you will receive special benefits like:

  • Automatic Supply Replacement – No need to wait for a phone call. No wondering when your supplies will be sent.
  • Free Shipping – Your supplies will be shipped directly to your home for free. No need to go to the location for your supplies.
  • SleepWELL™ VIP Hotline – Members have access to an exclusive VIP Hotline, with 24 hour on-call Sleep Central staff (including a full-time Respiratory Therapist) available to assist you.
  • Membership Privileges – Patients enrolled in the SleepWELL™ VIP Program receive extra benefits such as: our SleepWELL™ patient email newsletter, preferred clinic appointments, and preferred service when you travel - from any of our hundreds of locations nationwide!

 

REMEMBER: Routine replacement of CPAP and BiPAP supplies is crucial to managing your sleep apnea and overall health; learn more about how to get your replacement supplies and equipment order started. 

 

 

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